Orders received on business days are processed and shipped within 24 hours.
Orders received on Fridays or on weekends are processed and shipped the following Monday.
Shipping will be handled by Australia Post. If a parcel cannot be delivered, Australia Post will leave a card for parcel to be picked up at local Post Office.
Delivery time depends on destination (3 - 7 business days).
Australia Post satchels/boxes will usually be left at the shipping address as items are typically delivered between 9am - 5pm. If your tea does not arrive within the given time please first check with the local Post office then contact us to trace it.
You may return the purchased goods at any time within 14 days of delivery the goods.
We will accept your return:
- if the goods are unused, unopened and the package slip is dated no later than 14 days from the date of purchase or the date of initial delivery.
- if packages are opened and the goods show visible damage, have an untypical, unpleasant odour, or the taste of the goods reveal defects of the goods.
You must inform Tea Campaign Australia by email to firstname.lastname@example.org of your decision to return a product by a clear statement before the return period has expired. You may use our Contact Us form.
If your return is approved, we will refund the amount paid excluding the delivery costs without undue delay and not later than 14 days.
We will refund you using the same method of payment as you used for the initial transaction. We may withhold the refund until we have received the purchased goods.
You shall bear the cost of and are responsible for shipping the goods back to us in the original packaging and undamaged. It is your responsibility to cover postage charges for returning and re-sending the item(s) for exchange.
Save up to 20% when you buy your Organic Darjeeling Tea in bulk!
- Save approx. 20% when you buy 1000g instead of 4 x 250g
- Save approx. 10% when you buy 500g instead of 2 x 250g
Check out the following table to find out how long your pack of Organic Darjeeling Tea will approx. last:
|Daily Usage||Daily Usage - Loose Leaf Tea||Package Size||Usage Duration|
|1 cup/day (250ml Tea)||2g Loose Leaf Tea||500g||8 Months|
|2 cups/day (500ml Tea)||4g Loose Leaf Tea||
|3 cups/day (750ml Tea)||6g Loose Leaf Tea||
|1 large pot/day (1-litre Tea)||8g Loose Leaf Tea||
Enjoy a great cup of ORGANIC DARJEELING TEA every day!